My friends and I all LOVE Starbucks Valencia Orange Refreshers so when we heard that Starbucks is retiring the drink we are absolutely beside ourselves! Now, I’m not much of a letter writer. I don’t usually voice my opinions to a company about products or service, etc. but this is truly affecting me! Sure, by not being able to get the Refreshers it will save hundreds on my pocket book (especially since I never buy less than a TRENTA!), but I also don’t want to go back to fattening up on frappe’s! I also don’t want to go back to being “boring” by drinking just iced tea or water. So, I wanted to share the letter I received back from Starbucks so that we can all take action…
Let me start off by thanking you for your patience while waiting for a response.
I appreciate you taking the time to share your thoughtful feedback regarding the discontinuances of the Valencia Orange Refresher in your area. I want to assure you that I’ve shared your comments with the appropriate team for their review.
We’re always excited to receive feedback from our loyal customers about your Starbucks experience. You know better than anyone else what you want from Starbucks. We are constantly looking for ways to improve the quality of our products and service to create enthusiastically satisfied customers.
With that in mind, I also invite you to visit www.MyStarbucksIdea.com. This website is a forum where you can share your ideas, tell us what you think of other people’s ideas and join the discussion that will help shape Starbucks future. Many of the ideas shared have already been turned into action.
If you ever have any questions or concerns in the future, please visit us at customerservice.starbucks.com.
As you can see I made sure to highlight the link. Please help me save the Orange by visiting this link and begging for its return! Thank you! :)